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General FAQs

The following is a list of frequently asked questions (FAQs). To read the answer to each question, please click on the question.



What should I bring to the hospital with me?

Bring as few personal items as possible for your use during your stay. Eye glasses, dentures and hearing aids need special care during your visit to protect them from loss or breakage. Always put them in the container provided by your nurse. Do not bring valuables to the hospital. Leave all jewelry at home or have it placed in the hospital safe. Keep only small change with you. We cannot assume responsibility for the loss of money or other valuables kept in your room. Because most electrical devices interfere with patient care and safety, leave items such as curling irons, radios and heating pads at home. You will be provided with a hospital gown, but you may bring a personal robe or slippers if you like. Please note that the hospital cannot be responsible for any lost personal items.
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Can I use my cell phone in the hospital?

Please note that the use of cellular phones is authorized only in designated areas – the cafeteria, waiting rooms and the lobby. Please advise your visitors of this rule as well. Bedside phones are provided for your convenience.
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Should I bring my medications from home?

Unless specified by your physician, please do not bring any medication from home. The nursing staff will need a list of all medications you take, including the strengths and how often you take them. This includes all medications at home and over-the-counter drugs.
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Where can I smoke?

Smoking is only permitted outdoors, and in compliance with state law, must be conducted at least 50 feet away from all entrances, air-intake vents and windows. This applies to all patients and visitors.
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Is there internet access at the hospital?

Yes. There is free wi-fi for guests who bring their own devices. To connect, scan for available wireless networks and choose YR_Guest. After you are connected, open your browser. You will be directed to a disclaimer. Please read the disclaimer, and if you agree with the terms and conditions, click on the connect button at the bottom.
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What are the cafeteria hours?

The cafeteria is open Monday through Friday from 7:00 a.m. to 6:30 p.m., and on Saturdays and Sundays from 7:00 a.m. to 6:00 p.m. Hot breakfast is served from 7:00 a.m. to 9:00 a.m., hot lunch is served from 11:00 a.m. to 2:00 p.m. and hot dinner is served from 4:00 p.m. until close. Hours vary on holidays.
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What are the espresso stand hours?

The espresso stand, located in the lobby near the gift shop, is open from 6:30 a.m. to 6:00 p.m., Monday through Friday. On Saturdays and Sundays, the hours are 8:30 a.m. to 3:30 p.m. Hours vary on holidays.
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Is there a gift shop? What are the gift shop hours?

Astria Regional Medical Center is dedicated to pleasing our patients. One way we can ensure this is to offer loved ones an opportunity to purchase a gift from our gift shop. We have a beautiful selection of items, including flowers, stuffed animals, balloons, willow tree angels and more. Seasons Gift Shop is open from 10:00 a.m. to 5:00 p.m., Monday through Friday, 11:00 a.m. to 3:00 p.m. on Saturdays, and 12:00 p.m. to 4:00 p.m. on Sundays. Holiday hours vary. The gift shop is located on the first floor across from the espresso bar in the lobby. For more information please contact (509) 575-5076. We are happy to deliver flowers and gifts to patient rooms.
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Can my friends and family bring food from home for me to eat?

Please check with your nurse or doctor to see if there are any dietary restrictions before eating any outside food or drink. It is important to your recovery that you follow the dietary guidelines given by your physician.

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Can my loved one stay the night with me in my room?

We encourage friends and family members to visit during regular visiting hours. Having a loved one in the hospital is stressful, and getting a good night's sleep is usually done best at home. If there are special circumstances, overnight stays will be evaluated on a case by case basis.

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